Email & CRM

The cheapest sale you’ll make is the one you don’t have to re-buy.

Paid ads bring customers in. Email keeps them coming back. Most ecommerce brands either don’t have proper email flows running, or they’re sending the same campaign to everyone on the list regardless of what they’ve bought or browsed. Both leave money on the table.
 
When we set up WovenHill’s Klaviyo properly, they gained 3,000+ new subscribers and email revenue went up 194%. That wasn’t magic. It was welcome flows, abandoned cart, post-purchase sequences, segmentation by behaviour, and a consistent campaign rhythm. The kind of work that sounds basic but almost nobody does well.

What you get.

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Klaviyo audit

What’s running, what’s missing, where money is being left on the table. If you already have Klaviyo, this is where we start.

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Automated flows

Welcome series, abandoned cart, browse abandonment, post-purchase, cross-sell, winback, VIP. Each one designed around your products and your customer behaviour, not copied from a template.

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Campaign planning and execution

A rhythm that fits your brand. Product launches, seasonal moments, best-seller pushes, promotions. Planned, written, designed, sent.

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Segmentation

Segmentation. Your customers don’t all want the same message. Segments based on purchase history, browsing behaviour, engagement level, and product interest. More relevant emails, better open rates, more revenue.

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Design and copy

Emails that look like your brand and sound like your brand. Clear, human, not spammy.

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List growth strategy

Popups, landing pages, lead magnets, and sign-up incentives that actually grow your list with people who want to hear from you.

The number that matters.

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Customer lifetime value. Email is the channel that turns a one-time buyer into a repeat customer. The cost of that second sale is close to zero compared to acquiring a new customer through ads. Every flow we build is designed to increase LTV, not just open rates.

Real businesses.
Real outcomes.

Foster Transport

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Granite House

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British Chambers of Commerce

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Tech1 Solutions Branding & Website

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Frequently asked questions.

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All of our websites are built on WordPress – a highly accessible and versatile platform through which our clients can easily maintain and update their websites independently. WordPress is incredibly search engine-friendly and comes with thousands of additional plugins whose tools and features dramatically boost the functionality of any website. We utilise Elementor for WordPress, which utilises a simple click-and-drag design system that any client can easily use to make simple edits while our web design team handles the more technical aspects.

Ultimately, WordPress gives us complete control over the design and functionality of a website, allowing us to craft ones that are distinct and tailored to each client’s individual needs.

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Let’s talk about your business.

No pitch. No obligation. Just an honest conversation about where you are and where you want to be.